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As a customer or reseller of our web hosting services you need to be aware that when you purchase or signing up for an account with sigma web hosting, you agree to hosting data on our servers and make it accessible to the wide internet public

1.The Customer/ reseller agrees not to upload, transmit, or post copyrighted material, including trademarks or copy right protected material to the Internet without express authorization or purchased license of the owner(s) or person(s) owning the copyrighted material. At any time, the Provider may, at its sole discretion, require a copy of any and all legal documentation showing rightful ownership, or licensed distribution for any item displayed on the web site.

2.The Customer/ reseller agrees to keep their website or server free of any illegal content and activity including, but not limited to, displaying material that exploits children under 18 years of age, "Phishing email","Pirated software", "hackers" programs, Warez sites, IRC bots or clients, port scanning, security hole scanning," Internet scamming",ping flooding, denial of service attacks, mail bombing, Information regarding the creation and distribution of the following: Internet viruses, ping attacks, mail bombing, DOS attacks, port scanning, security hole scanning, hacking, and pirated software.

3.Resellers who purchase our reseller hosting or master reseller hosting or VPS, should not provide web hosting space for free to there customer/Reseller.

4. If you have to hosting your website with us & domain registrated with another registrant, You need to change the name server. After changing the nameservers with domain registrar, it can take upto 24-72 hours for a domain to propagate to the updated DNS servers. This is a process that no one can expedite, and simply requires your patience.

5.If you want to transfer the domain from another registrant to our company, It will take 5 to 7 day, which is normal procedure, The site will not go down for transfer period, The owner of domain will get an email for approval transfer within 1 to 4 days after transfer started. If you want to transfer the web hosting or domain name to another company, you can do so without any notice.If your billing date is over you account will be suspended for a time being after receiving dues amount, we will activate your account.

6.Kindly take backups of the website hosting file, emails and databases regularly. It is your responsiblity to take backups of their website files, emails and databases. we are taking backups regularly, Any problem in the server due to hardware or software failure you will loos you data, You must be in a position to upload the web files, emails, scripts, database etc We take regular backups, but we can't guarantee for backups.

7. If the web hosting account has been expired, we will delete all the files in the server after giving remainder email,Telephone call, We have 5 grace days for the web hosting account, While renewal the domain name, Kindly check whether the web hosting for that respective domain gets renewed.

8.First year registration for any web product or service pricing will not same for the next year, It depends upon the market rate.

9.For getting technical support or any related issues, You need to contact us only through email. We do not provide support through telephone or personally. All support will be provided through email. Only after verifing your ownership of the product. Even if you are company or individual, The support will be provided only after verifing the email id. This is because, we will not be able to verifiy the ownership through telephone or personally.

When you purchase or sign up our web hosting service, You have acknowledge that you have read & understood YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS.

 

 
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